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- Who is Smart?
- Why should I use Smart?
- What kind of shipping options can I find on Smart?
- Why should I register?
- How do I customize a shipment?
- Is my package insured?
- How do I add Smart to my web site?
- Is the information I provide on Smart private and
secure?
- How do I contact Smart?
Who is Smart?
Smart Delivery Service is a single source provider for courier service in the Twin Cities. Smart Delivery is the industry leader in on-time performance, has state of the art technology and a real time tracking system delivering envelopes to pallets, on-call, scheduled, and nationwide since 1989. We provide services within cities, between cities and between countries. Name your delivery or distribution challenge, and we will solve it for you. Our professional, uniformed drivers with photo ID, and friendly customer support is backed by an office system which is fully automated with the latest in computerized order entry, communication, dispatching, GPS tracking, billing, reports and accounting systems. For your next shipment, contact us by phone, email or internet. We will make sure to get it done on time. If you need an instant proof of delivery, our system will automatically e-mail you one.
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Why should I use Smart?
Our goal is to make your life simple. Well, at least as it relates to shipping, anyway. From our site you'll be able to:
- Quickly and easily compare a complete range of shipping rates and carriers, choose the one that's right for you, and send your package on its way.
- Find solutions for your special requirements - say you need to get something across town in an hour - we can help you out.
- Track and manage all of your shipments, even if you didn't ship them from our site.
- Customize Smart to reflect your personal preferences.
- View real-time delivery status.
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What kind of shipping options can I find on Smart?
We strive to provide you with the broadest array of shipping options possible, including:
1 Hour delivery
90 Minutes delivery
2 Hour delivery
3 Hour delivery
Same day delivery
Next day delivery
After hours delivery
Using Bikes, Cars, Pick-up Trucks, Cargo Vans and Dock Trucks
24 Hour Service, 7 days a week
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Why should I register?
By registering, you can create a profile that will make shipping and tracking even easier for you. For more information see Why Register?
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How do I customize a shipment?
If you have special needs and don't see a shipping option that fills those needs, simply click on the "Customize Shipping Options" button when that becomes available. Examples of when you might want to customize a shipment:
- If you have a time-definite need, you can state exactly when you want your package picked up and delivered, even if it falls outside of regularly scheduled delivery runs.
- If you have a multi-stop shipment (e.g., ship my package from point A to point B to point C and back to point A).
- If you have an oversize, heavy, or fragile item that requires special handling.
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Is my package insured?
Yes, just like other national package and express delivery services, your package is insured by Smart Delivery Service Inc, generally up to $100, from the time it is picked up to the time it is dropped off. You can increase the value of this coverage by stating a declared value when you place the order.
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How do I add Smart to my web site?
Offering your customers the ability to price, order and track their shipments is an easy and effective way to add value to your site. We can work with you to provide the necessary links or APIs to integrate our shipping options with your site. For more information, learn how to Integrate shipping on my site.
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Is the information I provide on Smart private and
secure?
Yes. We take your privacy very seriously and take several measures to ensure the security of your information. First, every Smart user must log on to the site with a unique user name and password to access any private information. Furthermore, all information relating to addresses, shipping history, etc., that is transferred over the Internet is encrypted using a 40-bit Secure Socket Layer (SSL) connection. Finally, Smart adheres to a strict privacy policy developed by Trust-e, an independent, non-profit organization established to ensure Internet privacy. For more information, see Smart's Privacy Policy.
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How do I contact Smart? Just click here.
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